SHIPPING DELAYS DUE TO COVID 19
While we are continuing to get our orders out for shipping ASAP, Canada Post has stated that delays are to be expected for domestic parcels.
Please take these delays into consideration when placing your order. Thank you in advance for your patience.
How much is shipping?
- We do our best to keep shipping costs to a minimum with a $12 flat rate anywhere in Ontario and a flat rate of $20 to any other province.
- For the USA it will be calculated at checkout for you. YES WE SHIP TO THE USA :)
Can I pick up my order instead of having it shipped?
- YES! Please let us know once you have purchased that you would like to pick up your products and we will arrange a time for you to do a porch pickup.
Does the store ship to the USA?
How long after I place my order does it ship?
- We strive to get your products to you as quickly as possible. We strive to have your item/items packaged and ready to ship the day you purchase them. Your items are then shipped the next business day other than a statutory holiday.
- Delays due to COVID should be expected. We thank all of our customers for their patience and understanding during these trying times.
How can I track my shipment?
- We ship via Canada Post. Once the order has been shipped, you will be sent a tracking number from Canada Post (please check your junk mail if you have not received one)
- No, it is a flat rate for those within Canada. Whether you order 1 Redolence Glow Scent or a case of 20 the cost for shipping remains the same.